FAQs – Zoom Computers and Services
FREE SHIPPING for orders over $49

FAQs

What kind of imaging products do you offer?

Zoom Computers and Services offers compatible inkjet, copier, laser, fax, ink sticks, wide format and remanufacturing components, toners and bulk ink.

 

What brands are ink products compatible with?

Our high quality imaging products are compatible with the following brands: Brother, Canon, Dell, Epson, HP, Kip, Konica, Kyocera, Lanier, Lexmark, Oce, Oki, Panasonic, Ricoh, Samsung, Sharp, Toshiba and Xerox. Zoom Computers and Services also offers a range of UniNet re-manufacturing components. (Please note brands and trademarks are for descriptive purposes only and remain the property of their respective owners.)

 

Will the print life be equal to that of the original?

In some cases, the print life of compatible cartridges can be in excess of the original.

 

Will using a compatible cartridge void my manufacturer’s warranty?

No. The original equipment manufacturer cannot void your warranty simply for using compatible cartridges. Laws prevent them from doing so.

 

Why can’t I view the product prices?

You need to register and log in to view our industry leading prices. Registering also gives you access to additional benefits such as email announcements regarding new products and specials. Sometimes when I install the compatible cartridge, a warning prompt states that "a non-genuine cartridge has been installed".

 

Why does this happen?

Some manufacturers set this prompt to occur. Simply click yes to continue printing. There will be no impact on printer and printing quality.

 

What if I cannot find the product I’m looking for on your website?

Zoom Computers and Services has one of the industry’s most extensive product ranges. If you cannot find what you’re looking for feel free to contact us on mobile 0432 124 334 email info@zoomcomputers.com.au, messenger link on the website www.zoomcomputers.com.au or by using the Contact Us page.

 

Where can I access technical support and how much does it cost?

Our technical support is complimentary. Contact us on mobile 0432 124 334 email info@zoomcomputers.com.au, messenger link on the website www.zoomcomputers.com.au or by using the Contact Us page.

 

*Please note brands and trademarks are for descriptive purposes only and remain the property of their respective owners.